, you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Wellington. The web value rate of airnewzealand.com.sg is 9,373 USD. nz) location in Manawatu-wanganui, New Zealand , revenue, industry and description. Message us anytime, anywhere. Use this link to connect with Air New Zealand customer service on WhatsApp: wa.me/64273095750. Response times via WhatsApp may be prolonged during peak times. searched for: HINO (5463 VISITS) YouTube Blogs Stats 6 Result(s) Found. Cargo track and trace search failed. Colombo 01 Mumbai Office (GSA) Please note thatit may take up to 90 days for the ombudsman to resolve your complaint. Visit Air Traveler Club to learn more. For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). Air New Zealand Customer Relations Delayed or lost baggage, booking cancellations, problems with getting a refund, excessive fees or charges, etc. Star Alliance flights. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . There may be an automatic IVR (Interactive Voice Response) system interacting with you through voice or touch-tone dialing at the beginning though it will make sure you will reach a companys department adequated to your issue. Passengers aged 18+ travelling internationally on Air NZ must be fully vaccinated against COVID-19. For ticketing and reservations enquiries, please call +64 9 379 3209 / 0800 4th Floor, The Peninsula Plaza Heres an important tip if you are experiencing long waiting times at the Air NZs call center: Instead of competing for time with the call center in New Zealand jump the line by dialing the ones in other countries Australia, Singapore, Hong Kong, etc. (24 hours Contact Centre in Auckland). Note: The Airport Office is an Operations and Administrative office only. Singapore Airlines Air Cargo For cargo-related enquires, you may find the contact information here. They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Air New Zealand Limited (Mori: Araraurangi Aotearoa) is the flag carrier airline of New Zealand.Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily around and within the Pacific Rim. Tel: +92 21 3278 read more, +880244612178 | +8801977569292 (Whatsapp). We know it all too well. The airline operates Find below the list of Air New Zealand sales offices around the world, including the addresses and phone numbers of the airlines ticketing/booking agents and regional branches. Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. Changi contact centre: +65 6595 6868. Mumbai 400 021 Of course, you should make sure you are eligible to access the lounge area. If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. Al-Sawan Bldg. Airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews. Tbilisi, Georgia Str New Zealand Delayed refunds. However, at times when the airline gets hit with an unprecedented wave of calls amid mass cancellations, even frequent flyers with the Airpoints status are facing lengthy waits. Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) 1st Floor, No. In April last year, two months after Air New Zealand bought Ansett, Brierleys sold Singapore Airlines all its Air New Zealand "B" shares for $285 million, or $3 a share. When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. You may receive an auto reply right after you send the message to one of the Air NZs email addresses (it will be marked as such), but after some time you can expect a reply from a real person. Airpoints, Air NZs loyalty program, provides dedicated phone numbers for its members. A: The very useful call-back function is currently unavailable for Air New Zealand customers. You can also complete a MEDA form, or find out more about flying with a medical condition. (AirNewZealand reference numbers end in "H".). To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the "Make a Complaint" option). You can also complete a MEDA form, or find out more about flying with a medical condition . As an Airpoints member you'll earn Airpoints Dollars on all 40% 80% off with hacker fares. Beirut, Lebanon Visa like passport and consular services is a service and a fee is charged for grant of visa in accordance with the scale laid down by the Government of India. Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. . The primary goal is to take out the Air Defenses with Lightning Spells. To contact Air NZ support on Twitter, visit their @FlyAirNZ profile, then click the envelope icon to send a direct message. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). (Appendix II). 1 Cargo Building Closed are some of the issues you may want to complain about to Air New Zealand. Through our extensive domestic network Air New Zealand connects you to 20 towns and cities across New Zealand, and further afield to destinations across Australia, the Pacific Islands, Asia and North America. National cargo (domestic New Zealand) Regional airport cargo contact details. For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. ColomboOffice (GSA) ticket changes, cancellations, and refunds. Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. Tel: +91 22 2283 read more, ANA Jakarta Office Basically, the earlier in the day you call, the less youll have to wait. An excellent place to relax". flight reservations (including group travel). So far, CouponAnnie has 3 deals totally regarding Air New Zealand Singapore, including 1 coupon code, 2 deal, and 0 free shipping deal. You can view a credit and use it to book new flights online. Room 1401, 14th Floor COVID-19 Related Changes. Browse discounted flights to Asia (40% 80% off). Deaf or hearing impaired? Ray Emery Drive. Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm Calling the Air NZs reservation office near you is by far the best way to talk to a real person. Built using WordPress and EmpowerWP Theme. Masks and social distancing are still required when entering any AirNewZealand Cargo Site. In Clash of Clans, unlocking. Youll then have the option to request a refund. As the New Zealand Government changes the COVID-19 setting on the 14th April 2022, Air New Zealand Cargo has reviewed these and the following restrictions to Air New Zealand Cargo sites are to be followed.. ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, Air New Zealand Cargo and their local Airport. Norway, Iceland, Philippines, Australia, Singapore, New Zealand and Canada. This is also the system that puts you on hold if the lines are busy but rest assured that on the other side there is always a human operator you can talk to. Airport Name: Tel: 1800 803 298. Unfortunately, if requirements are not met, person's will not be able to enter AirNewZealand sites. Operating Hours Air New Zealand Singapore office has been set to ensure that the services offered by the airline are delivered efficiently. Auckland 1142 All other days: 10:00 am to 4:00 pm Office Hours: 9:00 am - 10:00 read more, KLM Colombo Office Postal address: Air New Zealand Groups Private Bag 92007 Auckland 1142 L2/F2. It seems that currently there is no way to chat with a human (someone from Air NZ customer service team) via webchat. HINO Suppliers and Dealers in UAE. You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. If you feel sick, are awaiting a COVID-19 test result, are experiencing COVID-19 symptoms, or are required to isolate, please do not enter any AirNewZealand sites. Tel: +66-2-250-9898 / 66-2-250-9888 (Reservations) Lines are open 24 hours every day, including weekends and public holidays. Private Bag 92007 Learn more about attaching data loggers, tracking and monitoring devices to shipments, For more information on booking a domestic New Zealand shipment. Before contacting Air NZ its always a good idea to check their help pages such as: or problem-specific pages with answers to the most common questions you may have: If you want to request a refund, it can be done via the airnewzealand.com.au website. Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Office Hours Bangkok Office Experienced customers suggest that the best time to call is early in the morning from 4am to 7am (call center time zone) for 24/7 hotlines or just right as the call center opens. Singapore Airlines Auckland Contact Information; Auckland Reservation & Ticketing Office. 2023 AirlinesHubs. Pro-tip: For the best Oscar experience,sign in to the website first. Olgivie Crescent You can also call Air New Zealand customer service at +64 9 357 3000. Fax: +66-2-253-4791 Check for up-to-date flight status information. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). Many travelers are reporting that they get a quicker response by sending a direct message (DM) to Air NZ about their issues. Thailand Hanoi, Vietnam The best thing: youll typically pay the same price for the flight ticket. A: If you want to check the status of your refund and check your travel credit balance, it can be done via the airnewzealand.com.au website. It's great to see Air New Zealand is now actively offering promo codes to those seeking a small discount on their next flight with the Kiwi airline. It is helpful to know that the Air New Zealand Singapore office address or phone number is available for contacting staff members so that all doubts and queries can be answered by them. India. Managere. Auckland Monday - read more, Korean Air Hanoi Office Air New Zealand offers scheduled flights between Singapore and Auckland / To access the webchat, click the Ask Oscar button on the right bottom part of a page. 38Piso 26 - oficina 26Col. Pakistan Airport Office Co.Room 709, 7Fl., No.16, Sec. As part of the alliance Air New Zealand has expanded its international long-haul network and now operates services between Auckland and Singapore offering you greater connectivity and . When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @FlyAirNZ in a tweet about your issue. A: To contact Air NZ in Canada, call the phone number 1866 351 9528. TTY users phone 133 677 then ask for 1800 132 476. Opening Hours: Tbilisi Office A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. Operating Hours: 8:00 am to 3:30 pm However, it is advisable to also consult the website of the . Travelers can rate the services below with British Airways. If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. A: Air New Zealand doesnt offer a dedicated emergency phone number. In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. Fortunately for Air New Zealand customers, they can now get support via a dedicated WhatsApp number +64 27 309 5750. Engineering and Maintenance. Consider dialing a foreign call center as a workaround to reduce your holding times. Auckland 1001. Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com. Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times . Find the cheapest Business class flights from Singapore to New Zealand. The team typically replies in a few minutes. APG Lebanon Visa Fees, once charged, are not refundable. . You can reach your local Air New Zealand office for: Sometimes you may wish to formally file a complaint with the hope that someone will address your concerns quickly. Deaf or hearing impaired? As a last resort head for the foreign language-speaking call center. Please have your booking reference, the family name used for the original booking and Airpoints number handy when you call about a flight or Airpoints query. Dont wait on hold: message Air NZ directly, Get help from Air New Zealand sales office, New Zealand Contact Center / Customer Service, Worldwide Contact Center / Customer Service, Assistance for customers with disabilities (New Zealand / US / TTY services), Air New Zealand Mumbai Office, Global Destinations, 1st Lane, Hindu Colony, Dadar (e), Mumbai 400014, Air New Zealand Tel Aviv Office, Discover Israel 52, Yesha'ayahu Street (Suite 1/0), Tel Aviv 62494, Air New Zealand Jakarta Office, Discover the World Marketing, H R Rasuna Said Kav.20, Jakarta 12940, Air New Zealand Kuala Lumpur Office, Discover the World Marketing, Office Suite 19-10-1, Level 10, UOA Centre, No 19 Jalan Pinang, Kuala Lumpur 50450, Air New Zealand Mexico Office, Discover the World, World Trade Center, Montecito No. Check our schedules to see where we can take you. Please select your location from the menu below. Find the cheapest possible airfares to New Zealand. You issue hasnt been resolved? Tel: +84 24 read more, Japan Airlines Mumbai Office Subscribe . Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Air New Zealand through one of their alternative channels: Basically, youll be talking to a real person every time you call one of Air NZ phone numbers. If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. Room 603D, Lido office Tower Group sales. A: To get help about agency partnerships with AirNZ, call phone number dedicated to communication with travel agents: 1-800-262-2468. If you need help with a reservation made not through the Air New Zealand website/app but with a third-party such as OTA, travel agent, etc try contacting their sales office for quick assistance. Tel: +64 9 256 8359 However, theres an email address that customers from Asian countries (China, India, Indonesia, Malaysia, Taiwan, and a few more) can use: resasia@airnz.co.nzfor reservations and general enquiries. 9th Floor, Emerald Tower Note that not all cabin classes are available for every destination or airline. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. PO Box 53096. Baggage. Cathay . For any existing inquiry to be made, you may share it in the comment segment down below and obtain a suitable reply. Air New Zealand Official Facebook). Commissions made by agents generally come from the airline side, not from the customer side. Singapore. According to our tests, the average wait time for the Air New Zealand call center was between 10 and 40 minutes depending on when we were calling. ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, AirNewZealand Cargo and their local Airport. Air New Zealand head office. HanoiCity Office Air New Zealand's domestic network offers services to 20 main centres and regions across New Zealand. Airpoints is Air New Zealand's loyalty programme, and anyone in the world is New, lower fares for Air New Zealand flights. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). Phone Numbers - Help & Contact - Air New Zealand - Plan; . Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. Unfortunately, these extra measures are not always adequate for the situation, so Air New Zealand waiting times occasionally can increase. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Clan Capital Raids Capital Raids are epic battles where you can test your entire Clan's might against an enemy's Ca Game Updates, May 1, 2022 Clan Capital & The . Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. Baggage Services. We are committed to your safety and have introduced precautionary measures throughout your journey with us. G-19 - Block 5, Clifton Thank you for your patience. Air New Zealand Singapore Contact Information; Singapore Office Reservations & General Customer Enquiries Tel: 800 852 3380 Email: resasia@airnz.co.nz Office Hours: 9:00 am - 5:00 pm (Monday - Friday) For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). Check for up-to-date flight status information. For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). Auckland, Auckland, New Zealand. Booking through a travel agent can be a game-changer! Cargo. International airport cargo contact details. Mailing Address: PO Box 4290. You can opt out anytime. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Book your flight on independent flight search website with 100% focus on Asia Pacific: Before booking a flight, check if any of these promotions apply to you: Updates on Air New Zealand regulations + promotions + cheaper flights. Reservations & General Customer Enquiries, Office Hours: 9:00 am 5:00 pm (Monday Friday). Liberty Square N4 Singapore Airlines Air Cargo Office Search jobs Keyword or job code 911, (9th Floor) Air NZ recommends sending a follow-up message if you do not receive a reply to your original question within 48 hours. It is a pressure system . Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) Fax: +64 9 379 0097 Email: nz_reservations@singaporeair.com.sg . Auckland Airport Discover the Fiji Islands and the South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline. Fax: +64 9 379 0097 Singapore Airlines. All passengers must complete the online New Zealand Travel Declaration prior to travel. Auckland International Airport. Please contact us for any Aircraft/Component Maintenance Services. Email: nz_reservations@singaporeair.com.sg All rights reserved. Airpoints customer service can help you check your account balance, process the flight redemption and upgrades, make a reservation, or just answer any questions about the frequent flyer program. Mangere, ). Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. A: If you want to enquire about the Koru programme call 0800 736 000 (from New Zealand) or +64 9 375 0285 (from overseas). Be the first to hear about our latest airfare deals and special offers. Cau Giay District Air New Zealand and Singapore Airlines are Star Alliance members, so customers enjoy reciprocal frequent flyer benefits, such as earning and spending loyalty points and lounge access. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Zealand bookings and enquiries center (24 hours) as stated below. It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. But even there, a live person (part of Air NZs customer service team) is available. More contact details - Contact directory. Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. The hub includes details on changing flight requirements, credit and refunds. 17/ 20. Plot No. To save you waiting, our Oscar the chatbotmay be able to assist. recommending complete pricing freedom from January 1, 2026. Auckland Airport. N62 Ain Al Tineh, 2nd Floor Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Just ask "What is my credit balance?" No answer? Your Airpoints number if you have an Airpoints related enquiry. Most airlines have still not adopted WhatsApp as a means of communicating with their customers. Npoles CP 03810Mxico, DF.MxicoPhone: (55) 9000 2558 or (55) 9000 2560Email:airnz@discovertheworld.com.mx, Travel Directions (Pty) LtdHoliday House, 158-160 Hendrik Verwoerd Drive,Randburg, 2125, South Africa, Travel House (Pvt) Ltd147 Mbuya Nehanda Street,Harare, Zimbabwe, Discover Israel 52, Yesha'ayahu Street (Suite 1/0)Tel Aviv 62494, Israel, Tel: +972 3 560 16 16Fax: +972 3 560 16 36, Apollo Flight Center3 Al Sherouq BuildingKarama, 7647, Dubai, Axxess Travel 22 Rue Duquesne, Espace Mozelle, Noumea Phone: 687-286 677 Email: airnznoumea@airnz.co.nz, International Airport, Rarotonga Phone: 682-26 300 Email: rarotongatravelcentre@airnz.co.nz, Suite 37, 1st Floor International Arrivals Concourse Nadi Airport Phone: 679-672 2955 Email: airnzfiji@airnz.co.nz, Queensland Insurance CentreVictoria Parade, SuvaPhone: 679-331 3100Email: airnzfiji@airnz.co.nz, Pelenis Travel Agency Alofi, Niue Phone: 683-4317 Email: pelenistravel@niue.nu, Vaima Centre, Papeete Phone: 689-540 740 Email: airnztahiti@airnz.co.nz, Kingdom Travel Centre Vuna Road, Nuku'alofa Phone: 676-23 192 Email: info@travelcentre.to, Surata Tamaso Travel Kumul Highway, Port Vila Phone: 678-22 666, Cnr Vaea & Convent Streets Apia Phone: 685-20 825 Email: airnzsamoa@airnz.co.nz.